» Delivery costs and conditions
» Delivery status
» What happens if I am not in to receive the order?
» What happens if I want to cancel an order?
» Goods returns
» Orders outside USA
Delivery costs and conditions
Delivery is Free. We normally deliver all customised goods within 7-14 working days.
If you have not received your order within 14 working days, please contact customer services. We will check on your order and reply to you as soon as possible
Delivery Status
Deliveries are made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays.
We will notify you by e-mail when your order is dispatched.
Unfortunately however, we cannot provide you with any information on the exact time of delivery, as we do not know which route the driver will take. We can only say whether or not the order has been dispatched for delivery that day, or if there have been any problems.
If the driver does not find you in to receive the goods, he will try again the next day. Normally two attempts will be made to deliver the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.
If they are unable to contact you at all, the entire delivery will be returned to our warehouse. In this case you will need to re-order if you still want the goods.
You can check the delivery status by logging into your account on the website click here to check delivery status
What happens if I am not in to receive the order?
If the driver does not find you in to receive the goods, he will try again the next day. Normally three attempts will be made to delivery the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.
If they are unable to contact you at all, the entire delivery will be returned to our warehouse. In this case you will need to re-order if you still want the goods.
What happens if I want to cancel an order?
We try to ensure the shortest possible delivery time
In order to be able to offer you a fast delivery service, many orders will be dispatched within hours. This means that unfortunately it is not always possible to cancel your order. If we are unable to cancel the order you will need to return the goods to us.
What is your returns policy?
Our goal is one-hundred percent customer satisfaction. The Distance Selling Regulations Act of 2000 is not applicable to us for two reasons. Firstly, we are a business to business site and therefore exempt. However, since we do also supply end users please be aware that by law, The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification". We are therefore unable to accept any returns unless we make an error or there is a fault with the garments. If you think you have received faulty goods, please contact our customer services team for further instructions.
Orders outside the USA
printTshirtUSA.com delivers in USA and all over the world.
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